We take pride in our efficient order processing and shipping procedures. In-stock items are processed and shipped within 24 hours of your order placement, ensuring swift delivery to your doorstep. However, for items that are not currently in stock, we require a lead time of 5-7 business days for production, processing and shipment.

Please note that during peak holiday seasons, there may be a slight delay in order processing and delivery, but rest assured that we will do our utmost to minimize any potential disruptions to your shopping experience.

Furthermore, please kindly note that our workshop operations cease on Fridays, which may result in slight delays for orders placed over the weekend. Our commitment to excellence remains unwavering, and we appreciate your understanding and patience during these times.

Our global reach extends to an extensive list of countries to which we proudly ship our products. However, should you not find your destination of choice listed, we encourage you to kindly contact us and allow us the opportunity to assist you in placing your order. Our dedicated team stands ready to provide you with exceptional service and facilitate the delivery of our premium goods to your desired location.

At our esteemed brand, each and every piece of jewelry is exquisitely crafted by hand, ensuring unparalleled quality and attention to detail. Rest assured that any imperfections or damages will be promptly addressed by our skilled artisans. In the unlikely event that a breakage is attributable to a manufacturing defect, we offer a comprehensive 30-day repair service, subject to our approval following assessment.

Please note that any modifications or alterations requested by the client may incur delivery and shipping charges.

Returns and Exchanges